His customers typically implement Spector 360 to monitor Internet usage and workplace productivity to get a better sense of what is happening within the organization. In conjunction, Harris feels that Spector 360 is an ideal fit for her customers from a network security standpoint as it allows them to monitor violations of their Internet or email usage policies as well as to supervise the overall efficiency of employees.ĭavid Paul, CEO of ASK, a Michigan-based managed technology services company, resells SpectorSoft into a number of manufacturing and distribution-related organizations. To help combat this issue, Harris counsels each of her SMB clients to proactively define an acceptable technology usage policy from the outset so employees are explicitly clear on what is allowable within the workplace. "In my experience, I find that many owners do not think their employees would abuse company resources like the Internet or email and are forced to act when a problem or issue arises." "Small business owners tend to look at employees in a very personal fashion and this can work against them," said Denase Harris, president, DCR. Its average client has less than 1000 employees and at least 20 workstations in their network. "Many find themselves wanting to maintain a sense of trust and value with their employees while still ensuring everyone is as productive as possible and infrastructure resources are being used as intended for the overall good of the company."ĭiversified Computer Resources, DCR, provides network infrastructure services to Oklahoma and Arkansas-based SMBs, particularly in the manufacturing, banking, and other service-oriented sectors. "SMBs want to maintain a small company culture but, in actuality, are facing large company problems," said Soussan. Using Spector 360, organizations can record and monitor company computers for detailed data points (such as web sites visited, emails sent and received, chats and instant messages, files transferred, and applications run) in order to analyze and adjust behaviors and workflow, as necessary.
According to Soussan, there is no better way to do that than with Spector 360. "No one is feeling this intense pressure more than our nation's SMBs."įaced with shrinking budgets and increased scrutiny in today's economy, many organizations are looking for ways to identify productivity killers and streamline costs. "Regardless of whether an organization is productive and profitable or having financial challenges, everyone is looking to maintain quality while cutting costs," said Laura Soussan, founding partner, CommSat. One such reseller is Massachusetts-based networking IT company, CommSat, which specializes in providing services unique to the insurance industry. SpectorSoft supports an award-winning Passport Partner Program which plays a large role in successfully marketing, selling, and deploying the company's technologies into the SMB marketplace. With more than 50,000 corporate SpectorSoft customers, many can be classified as SMBs, with the demand for monitoring technology in this niche market growing exponentially, especially within the last three to six months. SpectorSoft Corporation, the worldwide leader in Internet monitoring and surveillance software, announced today a growing trend in the number of small- to medium-sized businesses deploying its Spector 360 technology.
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